Start a career you'll love with eternalHealth!

eternalHealth – Your Forever Partner in Healthcare and Beyond

Healthcare is confusing, but it doesn’t need to be. eternalHealth is a a consumer-centric, start-up Medicare Advantage Health Plan based in Boston. We are committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As Director of Sales, you will help create and then drive the sales strategy that effectively brings eternalHealth products and services to market. Leading the internal sales team, external resources such as call centers and brokers, and partnerships with our providers, you will manage all sales channels to educate and sell Medicare Advantage services, achieve membership growth objectives, and launch eternalHealth into new markets.

This role presents a unique opportunity to participate in building a Medicare Advantage plan as it expands. In addition to leading all sales efforts, the successful candidate will work closely with other leadership team members to collaboratively innovate, solve problems, and create the roadmap for success. This is a role where you can work within an existing structure but have the flexibility to make and suggest the necessary changes to build a strong and successful sales department.

Responsibilities:

• Collaborate with other members of the leadership team to set strategy and goals for sales and retention.
• Develop strategies to successfully enter new markets and achieve sales goals.
•  Oversee all sales channels, including field sales, omni-channel telesales, brokers/FMO, and provider partnerships.
• Develop, monitor, and utilize productivity/key performance metrics to drive results and identify risks and opportunities across all sales channels.
•  Identify, share, and drive adoption of best practices to optimize results.
• Serves as a subject matter expert on all aspects of the sales operation.
• Proactively lead, motivate, coach and manage the sales team to ensure that performance goals are met and exceeded.
•  Ensure that sales across all channels are achieved compliantly, including maintaining an understanding of related CMS rules and guidelines.
•  Monitor industry trends to identify innovative ways to enhance performance.
• Lead the team to build and develop core competencies and oversight around the sales process, sales management, and information management processes.
• Ensure agents are appropriately onboarded, contracted, and supported across their lifecycle. This includes licensing/appointment, certification, training, enrollment administration, commission payment, compliance, etc.
• Collaborate with Marketing Director to create and implement targeted go to market strategies, including brand and direct response advertising, member and sales events, promotional, and provider marketing.
• Develop budget and manage costs relative to approved budget for the sales department.
• Ensure that the leadership team is informed about major service issues, member concerns and other relevant business issues.
• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards. 
• Developing an understanding of the business across workstreams to be a fully flexible team player.

Requirements:

• Bachelor’s degree in relevant field of study (e.g., Business Administration, Marketing, Sales,
• Communications, Public Relations etc.)
• Must have insurance brokers license valid in Massachusetts (resident or non-resident) or commitment to obtain non-resident license in Massachusetts and other states as necessary.
• 7+ years in sales team management roles successfully selling in the Medicare Advantage market.
•  Mission focused, strong leader with excellent interpersonal skills.
• Excellent written and communication skills.
• Strong technical skills, including with Microsoft Suite – Excel, PowerPoint, Project, etc.
• Flexible and able to ramp-up quickly on different projects in order to support and lead the team as needed in a fast-paced start-up environment.
•  Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Preferred:

• Experience in marketing and sales, and/or in start-ups, tech, healthcare or insurance is a plus.
•  Experience with healthcare operations is a plus.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process, please contact us separately, email (info@eternalhealth.com) with the email subject “Reasonable Accommodations – Applicant Name Here”. 

eternalHealth – Your Forever Partner in Healthcare

Healthcare is confusing, but it doesn’t need to be. eternalHealth is a a consumer-centric, start-up Medicare Advantage Health Plan based in Boston. We are committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As the Medicare Director of Pharmacy with eternalHealth, you will report to the Chief Medical Officer (CMO) and be accountable for organizational leadership, performance, and operations for Pharmacy. This role offers the unique
opportunity to be an integral part of eternalHealth’s growth and expansion initiatives in Medicare.

As the Director of Pharmacy, you will support the essential duties of eternalHealth to ensure we provide quality products and service for our members.

We provide a unique opportunity to be a part of a health plan in its beginning stages and by taking advantage of this rare opportunity, you will be able to have insight into all the operations and expertise that is required to run a successful and sustainable plan.

Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• Own and manage day-to day pharmacy operations, clinical programs and strategic initiatives.
• Ensure Pharmacy meets all applicable regulatory, statutory rules and requirements.
• Manage and oversee relationships and contractual commitments with all key vendors (e.g. Pharmacy Benefit Manager) supporting Pharmacy.
• Develop and maintain Pharmacy benefit design in conjunction with other eternalHealth stakeholders.
• Partner with the CMO and clinical management to ensure best-in-class clinical support and quality initiatives, including Star measures.
• Create and maintain policies and procedures and desktop work instructions for Pharmacy.
• Participate in Annual Readiness activities.
• Support audit activities and Centers for Medicare and Medicaid Services (CMS) facing consultation.
• Accountable for Pharmacy key performance indicators (KPIs) to identify performance opportunities and trends.
• Communicate our brand, values, and differentiators effectively and accurately.
• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.

Requirements:

• Bachelor’s degree required in Pharmacy.
• Active Pharmacist license.
• Minimum of 5 years of Managed Care, Pharmacy Benefit Manager (PBM) experience.
• Ability to work in-person from our Boston based office.
• Strong understanding of CMS requirements related to Medicare Part D operations and compliance.
• You’re a relationship builder and a team player.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Preferred:

• Medicare Part D health plan or PBM experience.
• Prior experience with CMS program audits and Part D reporting.
• Excellent organizational and program management skills.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us at human.resources@eternalhealth.com.

eternalHealth – Your Forever Partner in Healthcare and Beyond

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a RN Clinical Care Manager in the Clinical Services Team with eternalHealth you will be a core member in the Clinical Services department at eternalHealth – whose responsibilities will include care management. You will work alongside a small team, reporting directly to the Head of Medical Management. This position will work towards meeting financial and operational performance goals and standards.

We provide a unique opportunity to be a part of a health plan in its beginning stages, and you will have insight into all the operations and expertise that is required to run a successful and sustainable plan as well as build the foundation for the sustainable growth that will be crucial to eternalHealth’s success. Our team members are flexible
and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• Collaborate on day-to-day clinical operations of the health plan, including complex care management, care coordination, disease management, and transition of care.
• Work on member- and provider-based interventions to improve quality and outcomes of care and reduce avoidable costs.
• Develop and refine clinically related compliance reporting and auditing activities.
• Work with a high performing team of clinical and non-clinical professionals that will deliver exceptional care while meeting quality and delivery targets.
• Follow eternalHealth’s strategic goals related to population health management and quality improvement, including setting and following the direction for analytics and existing quality measures.
• Interact regularly with executive team and department heads develop and execute upon eternalHealth’s overall company direction and goals, including KPIs related to cost, quality, operations, and outcomes of member care.
• Ensures applicable Medicare (and any other LOB such as Mass Connector) requirements for clinical services activities and reporting are met.
• Must understand and maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
• Comply with all guidelines established by the Centers for Medicare and Medicaid (CMS) and Massachusetts Department of Insurance (DOI) and guidelines set forth by other regulatory agencies, where applicable, and defined in eternalHealth policies.
• Excellent written and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Flexible and able to ramp-up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Requirements:

• Bachelor’s degree in Nursing.
• Master’s degree in business administration, healthcare administration, related field, a plus. Or applicable experience in a clinical or managed care environment.
• 3+ years of work experience in care management.
• Experience in program management and/or design or implementation
• Experience coordinating with cross-functional teams and/or external partners/stakeholders.
• Have knowledge around industry best practices and regulatory compliant reporting, preferred.
• Interpersonal skills with the ability to work in a fast-paced environment and health plan as an independent contributor with little supervision or as an active team member depending on the situation and needs.
• Strong technical skills, including with Microsoft Suite (Excel, PowerPoint, Project, etc.) and other collaborative tools.
• Ability to work on-site full-time at eternalHealth’s downtown Boston office.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email (info@eternalhealth.com) with the email subject “Reasonable Accommodations – Applicant Name Here”.

eternalHealth – Your Forever Partner in Healthcare and Beyond

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Sales Representative with eternalHealth you will have a hand in creating a marketing and sales strategy that effectively communicates our mission, values and differentiated product. Working with external vendors such as graphic designers, call centers, and brokers you will have multiple external-facing opportunities to build relationships and build a robust, local and sustainable marketing strategy.

We provide a unique opportunity to be a part of a health plan in its beginning stages. By taking advantage of this rare opportunity, you will be able to gain insight into all the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and being passionate about sustainable change.

Responsibilities:

• Participate in the customer acquisition journey by developing strategies to market, nurturing leads, and ultimately increasing membership and retention.
• Manage eternalHealth’s website, including search engine optimization, as well as website updates and general branding.
• Work with the Marketing Team to create and implement targeted marketing strategies including advertisements, member events, promotional cycles, and product placement.
• Use data to produce actionable insights to further refine and pivot our marketing and sales strategies.
• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.
• Develop an understanding of the business across workstreams to be a fully flexible team player.
• Outreach specifically within targeted Massachusetts communities to promote brand awareness and local member engagement.

Requirements:

• Bachelor’s degree in relevant field of study (e.g., Business Administration, Marketing, Sales, Communications, Public Relations etc.)
• Must have insurance brokers license valid in Massachusetts or committed to obtaining within first three (3) months of hire.
• Strong technical skills, including with Microsoft Suite (Excel, PowerPoint, Project, etc.) and other design tools, such as Photoshop, Lightroom, Illustrator.
• Excellent written and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Flexible and able to ramp-up quickly on different projects to support the team as needed in a fast-paced start-up environment.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Preferred:

• Experience in marketing and sales, and/or in start-ups, tech, healthcare or insurance is a plus.
• Experience with healthcare operations is a plus

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process, please contact us separately, email (info@eternalhealth.com) with the email subject “Reasonable Accommodations – Applicant Name Here”.

eternalHealth – Your Forever Partner in Healthcare and Beyond

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start-up that is committed to creating long-lasting partnerships with our members, our providers, and you!

Reports to Director of Medical Management

Description: Case/Care management is a care delivery model that is focused on managing the components of care for members within or across the continuum of care with the goals of achieving quality care outcomes and financial appropriateness. Specifically, the Behavioral Health Care Manager will focus on the mental and social health of our population. The Behavioral Health Care Manager will work collaboratively with the clinical case/care manager to coordinate the care of members within the Care Management Program. Overall, the role includes the care components of member assessment, planning of care, coordinating and facilitating care plans for members, working within and across the continuum of care, evaluating care provided, reassessing, mapping of care, evaluation, cost and quality containment strategies, and member advocacy. The ultimate goal of the Behavioral Health Care Manager is to improve the quality of life for our member population.

Responsibilities:

• Providing care team management, leadership and coordination.
• Coordinating patient care within or throughout continuums of care from setting up appointments to developing treatment plans.
• Providing assessments of patients, including social and psychosocial.
• Works with the entire healthcare team to achieve the goals and expected outcomes for
  members.
• Develops and oversees the member’s plans of care.
• Provides frequent reassessments and evaluations of member care received.
• Collaborates and facilitates needed changes to the overall plan of care.
• Collaborates with social services to define member’s needs and assists in plans for social service
  care.
• Evaluates the interventions of the interdisciplinary care team related to established cost and quality goals for care.
• Serves as an advocate for the member within the health care system, as well as with outside agencies.
• Provides patient teaching to members and families/significant others as defined by need.
• Assists and advises the organization in the development of policies and procedures that will guide safe and effective quality of care outcomes.
• Coordinates the movement of members from one continuum of care to another.
• Participates in discharge planning.
• Participates on quality of care reviews within the organization and with outside agencies.
• Coordinates the member’s ongoing care in conjunction with outside agencies as needed.
• Participates on quality of care committees when necessary and is an active participant in the development of quality care initiatives
• Participates in studies and research related to member outcomes as well as studies that support evidence-based practices in health care.
• Oversees that unnecessary health care costs and over utilization are avoided.
• Ensures the ethical and legal issues related to member care delivery are addressed and that care is provided appropriately.
• Coordinates and monitors services, including comprehensive tracking of member activities in relation to care plan.
• Work with members to help them leverage their benefits and any community-based resources that are available to them.
• Identifies and provides emergency crisis services as necessary; makes immediate clinical assessments and responds according to accepted crisis intervention methods and techniques; coordinates other services as appropriate.
• Maintains and reports applicable statistics regarding programs and member services.
• Performs miscellaneous job-related duties as assigned.
• Listening to member concerns and providing counseling or intervention as required.
• Following up with discharged members to ensure they are satisfied with services and still in good physical and mental health.

Requirements:

• MSW Social Work
• 3+ years experience in behavioral care management
• Current Social Worker MA Licensure

Preferred:

• Certified Case Manager Certificate

Other Qualifications:

• Strong interpersonal and communication skills and the ability to work effectively with a wide
  range of constituencies in a diverse community.
• Records maintenance skills.
• Ability to gather data, compile information, and prepare reports.
• Ability to monitor, assess and record member progress against care plan, and make adjustments to plans and services.
• Ability to assess mental status in members and to develop individual treatment goals and plans.
• Knowledge of community health care and vocational services.
• Ability to plan, implement, and evaluate individual member care programs.
• Knowledge of medical billing procedures
•  Ability to communicate medical information to health care professionals and the public over the
  telephone under crisis circumstances.
• Advanced knowledge and proficiency of Microsoft Excel preferred
• Intermediate skills in Microsoft office suite and Google.
• Ability to stay organized, manage multiple tasks, and prioritize accordingly.
• Effective communications skills, both written and verbal
• Ability to manage a large workload and thrive in a results-driven, fast-paced environment.
• Effective research, analytical, decision-making, and critical thinking skills.
• Strong initiative and self-discipline when working independently.
• Familiar with Medicare Managed Care and applicable regulations.
• Commitment to maintain working knowledge and compliance with departmental policies & procedures, CMS requirements, NCQA, AAHC, as well as Federal & State guidelines, as applicable.
• Ability to practice ethics in daily operations, demonstrating professionalism and commitment to success, inspiring others towards high-level of engagement and teamwork.
• Ability to generate and maintain databases and/or spreadsheets for reporting, and initiatives.
• Comfortable learning and using digital tools.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email hr@eternalhealth.com with the email subject “Reasonable Accommodations – Applicant Name Here”.

eternalHealth – Your Forever Partner in Healthcare

Healthcare is confusing, but it doesn’t need to be. eternalHealth is a consumer-centric, Medicare Advantage Health Plan. We are committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Provider Engagement Representative with eternalHealth you will be supporting the end-to-end process of building and maintaining a high-quality provider network. This includes supporting ongoing growth, resolving provider issues as assigned and the day-to-day management of our provider network. A high-performing provider network is a critical component of our success, and our relationships with our providers are rooted in trust and transparency. In this important and valued role, you will gain insight into multiple areas of network management, from recruitment strategy to special projects to collaborating with our providers on performance improvement initiatives. This external facing role will provide the opportunity to fully understand and communicate eternalHealth’s value proposition to our provider partners.

We provide a unique opportunity to be a part of a health plan in its beginning stages, by taking advantage of this rare opportunity, you will be able to have insight into the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• Serve as a communication link between providers and eternalHealth as the main point of contact for assigned provider group.
• Develop and enhance provider relationships through robust provider onboarding to the eternalHealth network.
• Respond to and resolve provider issues in an efficient manner. Coordinate with other departments and teams as necessary to achieve resolutions.
• Perform site visits with assigned provider groups on a regular basis.
• Maintain regular phone and/or video check-ins with providers in assigned territories.
• Support sales team by assisting in the sourcing and coordination of member events.
• Assist with provider credentialing needs.
• Support special projects as assigned.
• Deliver messages to providers including provider education, training, and information about eternalHealth products and strategy.
• Proactively elicit provider feedback to improve their overall experience with the Plan.
• Continuously work to understand the market and needs of our local providers.
• Be able to communicate our brand, values, and differentiators effectively and accurately.
• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.

Requirements:

• Bachelor’s degree in relevant field of study (e.g., Business Administration, Biomedical Sciences, Healthcare Operations, Legal Studies)
• Minimum 1-2 years of experience in managed healthcare, provider-facing role preferred.
• Strong technical skills, including with Microsoft Suite and other collaborative tools.
• You’re a relationship builder and customer service focused.
• Ability to communicate value-propositions in a sales-forward role.
• Effectively communicate needs, process improvements and wins, with your network team and C-Suite officers.
• Managerial and analytical skills to manage eternalHealth software and hardware.
• Excellent written, negotiation, and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Ability to present information to audiences of various skill levels
• Flexible and able to ramp-up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.
• Strong organization skills to sift through large amounts of data to gain insight on members and market.
• Current drivers license and reliable transportation.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately at HR@eternalhealth.com

eternalHealth – Your Forever Partner in Healthcare

Healthcare is confusing, but it doesn’t need to be. eternalHealth is a consumer-centric, Medicare Advantage Health Plan. We are committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Provider Engagement Representative with eternalHealth you will be supporting the end-to-end process of building and maintaining a high-quality provider network. This includes supporting ongoing growth, resolving provider issues as assigned and the day-to-day management of our provider network. A high-performing provider network is a critical component of our success, and our relationships with our providers are rooted in trust and transparency. In this important and valued role, you will gain insight into multiple areas of network management, from recruitment strategy to special projects to collaborating with our providers on performance improvement initiatives. This external facing role will provide the opportunity to fully understand and communicate eternalHealth’s value proposition to our provider partners.

We provide a unique opportunity to be a part of a health plan in its beginning stages, by taking advantage of this rare opportunity, you will be able to have insight into the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• Serve as a communication link between providers and eternalHealth as the main point of contact for assigned provider group.
• Develop and enhance provider relationships through robust provider onboarding to the eternalHealth network.
• Respond to and resolve provider issues in an efficient manner. Coordinate with other departments and teams as necessary to achieve resolutions.
• Perform site visits with assigned provider groups on a regular basis.
• Maintain regular phone and/or video check-ins with providers in assigned territories.
• Support sales team by assisting in the sourcing and coordination of member events.
• Assist with provider credentialing needs.
• Support special projects as assigned.
• Deliver messages to providers including provider education, training, and information about eternalHealth products and strategy.
• Proactively elicit provider feedback to improve their overall experience with the Plan.
• Continuously work to understand the market and needs of our local providers.
• Be able to communicate our brand, values, and differentiators effectively and accurately.
• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.

Requirements:

• Bachelor’s degree in relevant field of study (e.g., Business Administration, Biomedical Sciences, Healthcare Operations, Legal Studies)
• Minimum 1-2 years of experience in managed healthcare, provider-facing role preferred.
• Strong technical skills, including with Microsoft Suite and other collaborative tools.
• You’re a relationship builder and customer service focused.
• Ability to communicate value-propositions in a sales-forward role.
• Effectively communicate needs, process improvements and wins, with your network team and C-Suite officers.
• Managerial and analytical skills to manage eternalHealth software and hardware.
• Excellent written, negotiation, and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Ability to present information to audiences of various skill levels
• Flexible and able to ramp-up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.
• Strong organization skills to sift through large amounts of data to gain insight on members and market.
• Current drivers license and reliable transportation.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately at HR@eternalhealth.com