Start a career you'll love with eternalHealth!

eternalHealth – Your Forever Partner in Healthcare and Beyond

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Sales Representative with eternalHealth you will have a hand in creating a marketing and sales strategy that effectively communicates our mission, values and differentiated product. Working with external vendors such as graphic designers, call centers, and brokers you will have multiple external-facing opportunities to build relationships and build a robust, local and sustainable marketing strategy.

We provide a unique opportunity to be a part of a health plan in its beginning stages. By taking advantage of this rare opportunity, you will be able to gain insight into all the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and being passionate about sustainable change.

Responsibilities:

• Participate in the customer acquisition journey by developing strategies to market, nurturing leads, and ultimately increasing membership and retention.
• Work with the Marketing Team to create and implement targeted marketing strategies including advertisements, member events, promotional cycles, and product placement.
• Use data to produce actionable insights to further refine and pivot our marketing and sales strategies.
• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.
• Develop an understanding of the business across workstreams to be a fully flexible team player.
• Outreach specifically within targeted Massachusetts communities to promote brand awareness and local member engagement.
• Other duties as assigned.

Requirements:

• Bachelor’s degree in relevant field of study (e.g., Business Administration, Marketing, Sales, Communications, Public Relations etc.)
• Must have insurance brokers license valid in Massachusetts.
• Strong technical skills, including with Microsoft Suite (Excel, PowerPoint, Project, etc.) and other design tools, such as Photoshop, Lightroom, Illustrator.
• Excellent written and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Flexible and able to ramp-up quickly on different projects to support the team as needed in a fast-paced start-up environment.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Preferred:

• Experience in marketing and sales, and/or in start-ups, tech, healthcare or insurance is a plus.
• Experience with healthcare operations is a plus.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process, please contact us separately, email HR@eternalhealth.com with the email subject “Reasonable Accommodations – Applicant Name Here”.

eternalHealth – The Next Generation of Medicare Advantage

Healthcare is confusing, but it doesn’t need to be. As a consumer-centric HMO based in Boston, MA we are a Medicare Advantage start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Network Manager with eternalHealth you will report to the Vice President of Network. This role supports the end-to-end process of building and maintaining our high-quality network. This includes supporting the ongoing development and growth of our provider network through recruiting, contracting, and day-to-day management of our provider communication and workflow management. In this highly valued role, you will help to drive the growth and improvement of our plan and be involved in all steps of network development and contracting.

We provide a unique opportunity to be a part of a health plan in its beginning stages and by taking advantage of this rare opportunity, you will be able to have insight into all of the operations and expertise that are required to run a successful and sustainable plan. Our team members are flexible and have the ability to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• As a Network lead, partner closely with relevant stakeholders, and team members, to define and improve the provider recruitment process.

• Take the lead on the network development & contracting processes.

• Accountable for the development and enhancement of network relationships through business interactions and outreach.

• Resolve network issues in a timely and effective manner.

• Proactively elicit provider feedback to improve their overall Plan experience.

• Collaborate with relevant stakeholders to deliver education, training, and information on eternalHealth products and strategy.

• Oversight and accountability of all provider data management functionality to include roster management, data validation and management, special projects, and gap/expansion strategy.

• Proficiently utilize the Quest Analytics tool to create, analyze, and provide strategic direction on network adequacy and expansion opportunities.

• Communicate our brand, values, and differentiators effectively and accurately.

• Identify and work on growth opportunities.

• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.

• Oversight and monitoring of all communication received through the provider relations email box; responding timely, accurately, and efficiently

• Additional duties as assigned.

Requirements:

• Bachelor’s degree in relevant field of study (e.g., Business Administration, Biomedical

Sciences, Data Analytics, Healthcare Operations/Administration) or equivalent.

• Minimum 4-5 years of experience in managed healthcare, health plan network contracting, and provider relations experience required.

• Strong technical skills, including with Microsoft Suite and other collaborative tools.

• You’re a relationship builder and customer service focused.

• Effectively communicate needs, process improvements, and wins with your network team and C-Suite officers.

• Excellent written, negotiation, and communication skills.

• Creative, strategic, and continuously striving for improvement.

• Ability to present information to audiences of various skill levels.

• Flexible and able to ramp up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.

• Strong organization skills to sift through large amounts of data to gain insight on

members and markets.

Preferred:

• Experience in client-facing negotiating roles, and/or in start-ups, tech, healthcare, or insurance is a plus.

• Experience with healthcare operations is a plus.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodation: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodation during the application process (which may include a job-related assessment) please contact us separately.

eternalHealth – The Next Generation of Medicare Advantage

eternalHealth is a brand-new tech enabled start-up in Boston! A consumer-centric Medicare Advantage plan based in Boston, MA, we are committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Senior Accountant with eternalHealth you will report directly to the Controller and have a hand in the financial and accounting processes of a start-up health plan. Working across various workstreams including compliance, strategy, finance, and handling the reconciliation of eternalHealth accounts, posting to and closing of the General Ledger. Additionally, you will be involved in assisting with our annual external audit. As a Senior Accountant, you will also be working very closely alongside external vendors.

We provide a unique opportunity to be a part of a health plan in its beginning stages. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

· Oversee the full cycle of payroll functions that are executed by an external vendor

· Responsible for employee’s paycheck discrepancies, resolve any payroll taxes notices receive from government agencies.

· Assist in payroll reporting and ad hoc reporting as needed

· Reconcile and tie out payroll/tax expenses to the ledger balance on a quarterly basis

· Schedule regular meetings with payroll vendor representatives to discuss issues and opportunities.

· Credit card reconciliation and allocation.

· P2P reconciliation.

· Assist the CFO/Controller on a wide range of complex corporate accounting and financial reporting and other transactions

· Ensure financial statements, general ledgers and subsidiary accounts for multiple entities are prepared in accordance with accounting standards

· Analyze weekly claims process from TPA and resolve any discrepancies or exceptions

· Collaborate with TPA to resolve any claims issues, including scheduling productive meetings and managing open items

· Ability to follow through with all exceptions and provide updates at team meetings

· Record journal entries, reconcile bank statements, assure approval is obtained before disbursement of funds

· Reconcile monthly balance sheet accounts and significant P/L accounts by entities

· Assure intercompany transactions, reconciliation, and settlements are accurately reflected in the ledger between subsidiaries

· Assist in the actual vs budget variance analysis by department and provide narrative for variance analysis

· Prepare financial information to support the external financial statement audit requests

· Prepare financial information to support the state examiner requests timely and accurately

· Work toward constant process improvement including automation, integration, process improvement, and reporting

· Coach and mentor the Accounts Payable Specialist on the day-to-day functions

· Able to utilize Solver Analytics Tool to build custom reports

· Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards

· Develop an understanding of the business across workstreams

· Other duties as assigned.

Requirements:

· Bachelor’s degree in accounting.

· 4+ years of accounting experience, (CPA preferred).

· Experience in health insurance/Managed Care preferred.

· Excellent written and communication skills.

· Results-oriented, strategic, and continuously striving for improvement, possessing a high degree of analytical ability and problem-solving skills.

· Flexible and able to ramp-up quickly on different projects to support the team as needed in a fast-paced start-up environment.

· Ability to perform job functions while maintaining compliance with all State and Federal regulations.

· Great multitasking skills, strong attention to detail, great organizational skills, teamwork and a sense of personal responsibility, self-motivated, and financially, quality, and service oriented.

· Knowledge of Statutory Accounting Principle and understanding of accounting concept

Preferred:

· Experience in the use of Microsoft Dynamics 365 accounting system is a plus.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodation during the application process (which may include a job-related assessment) please contact us separately at HR@eternalHealth.com.