Prescription Drug and Pharmacy Information
Remember to update your information with your pharmacy by showing your eternalHealth Member ID card, as all the information you need to fill your prescriptions is on your card.

Prescription Drugs
Our Covered Drugs.
We’ve curated a formulary (a list of covered drugs) with a team of healthcare providers that covers many medical conditions at an affordable cost.
Access our easy to use prescription drug look up tool.
Download our formulary.

In-Network Pharmacy

Use Our Pharmacy Locator.
You are able to find the pharmacies within our network with the Pharmacy locator.
Access our easy to use pharmacy look up tool.
Download our in-network pharmacy list.
Over-the-Counter Catalog
View the Convey Benefits Over-the-Counter (OTC) Catalog
Use the catalog to understand how to use your OTC benefit card and view the products that are available to you.

Medicare Prescription Drug Information (Part D)
Learn more about eternalHealth’s formulary management.
Save time and money by getting prescriptions delivered right to your door.
See what drugs are covered under your eternalHealth plan and the costs associated.
There are options available to you if a prescription drug you are currently taking is not on our formulary or has restrictions.
A prior authorization may be required for certain prescription drugs.
You may be required to try a certain drug to treat your medical condition before another drug is covered for that condition.
If you would like to request a coverage determination for a prescription drug, complete the coverage determination request form.
If you were billed for a covered prescription drug, please complete the attached form and attach the prescription labels so that we can reimburse you for your covered prescriptions.
Medications can play a big part in your health. You may have many drugs to take, and it is important to keep track. Having a Medication Management Therapy program can help, read about it here. If you have unused expired medications, we put together a few things you should know.
You may be able to receive extra help, also known as Low Income Subsidy (LIS), from Medicare for your prescription drugs.
Click here for the latest information about any news, alerts, and drug recalls from the FDA” under Drug News, Alerts, and Recalls.
In certain cases, CMS systems do not reflect a beneficiary’s correct low-income subsidy (LIS) status at a particular point in time. As a result, the most up-to-date and accurate subsidy information has not been communicated to eternalHealth. To address these situations, eternalHealth applies the CMS Best Available Evidence (BAE) policy.
For additional information about the CMS BAE policy click here.