A Healthier You Starts Here

Access helpful guides and information to support your health journey. 

Take Charge of Your Health

We’re committed to supporting you with educational resources that help you stay healthy, prevent illness, and make the most of your healthcare. Browse our collection of guides below.

Take Charge of Your Health

Learn why the flu shot is important, where to get it at no cost to you, and what to expect. Protect yourself and those around you this flu season.

Making the Most Out of Your PCP Appointment

Prepare for your doctor visits with tips on what to bring, questions to ask, and how to build a strong relationship with your primary care provider.

Fall Prevention

Discover practical strategies to reduce your risk of falls at home and in the community. Simple changes can make a big difference in staying safe and independent.

Physical Activity

Find ways to stay active that work for you. Learn about exercises that improve strength, balance, and overall health – at any fitness level. 

Bladder Health

Get information about maintaining bladder health, understanding common concerns, and when to talk to your doctor about urinary issues.

COPD

Understand chronic obstructive pulmonary disease, learn about managing symptoms, and discover resources to help you breathe easier and live better.

Need Guidance on Your Healthy Journey?

Our care management team is here to provide personalized support and help you navigate your healthcare needs.

Call us at 
1 (800) 787-5076 (TTY 711).
We are available Monday – Friday, 9am – 5pm EST

Page Last Updated On: January 30, 2026
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Tida Garcia

Tida Garcia

Vice President of Contracting and Network Operations

Tida Garcia is Vice President of Network Operations for eternalHealth, where she oversees provider network operations including management of provider relationships and network performance. Tida brings extensive experience in provider claims, network adequacy strategy, and Medicare Advantage operations, along with deep expertise in delegated oversight.  She has led delegated oversight for large carriers including monitoring and performance management of delegated providers and entities, ensuring regulatory compliance operational integrity, and strong network performance.  Tida partners cross-functionally to support a scalable, high-quality care delivery model.   

Tom Lawless

Tom Lawless

Chief Financial Officer

Tom Lawless has spent the past 20+ years building, sustaining, and growing new healthcare-related programs that balance fiscal responsibility & prudence with creativity & innovation, focusing on models of care that are novel, person-centered, and improve the social welfare of those who are served. He is very excited to continue doing so in his role as the Chief Financial Officer of eternalHealth.

Tom comes to eternalHealth from a not-for-profit, member-centric, health insurance cooperative. He helped the company continuously strive toward its dual goals of thriving financially, while keeping members at the very epicenter of its mission and service model. While there, Tom also spearheaded the creation of a brand new private, charitable foundation, which will be meaningfully giving back to those in need in the surrounding communities for years to come. Previously, Tom worked in the finance department of a successful hospice that provided high-quality care to persons experiencing their unique and poignant end-of-life journeys, assuring that the appropriate financing was always available. Tom’s career began as a civil servant in the Wisconsin Medicaid program, where he helped to create a program that expanded the institutional entitlement to care into home and community-based settings. Starting with only a blueprint in hand, the program now serves more than 57,000 frail elders and disabled adults and is considered a national model. Growing into a senior leadership role, Tom was a key architect of an innovative financing model, through which the public and private sectors successfully collaborated to better the lives of persons in great need.

Tom holds undergraduate and graduate degrees from the University of Chicago, with additional graduate work in economics completed at the University Wisconsin-Madison.

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