eternalHealth works tirelessly to ensure consistent access to care and information for all communities within eternalHealth’s service area. This includes providing equal access to our members and larger communities to any relevant eternalHealth information.
Our website abides by Section 508 as set in place by the federal government, to ensure federal websites are safe and accessible to all people regardless of disability or status. This law covers a wide range of potential issues relating to accessibility and at eternalHealth we are continuously improving our offering to our communities.
If you have a disability and need additional support with our website, documents, or digital communications, please contact:
Attention: Civil Rights Coordinator
31 St James Ave, Suite 950
Boston, MA 02116
Local Phone Number: +1 (617) 684-2348 (TTY 711)
Toll Free Phone Number: +1 (800) 680-4568 (TTY 711)
(Fax): +1 (866) 395-8219
Oct 1 – Mar 31, 8am – 8pm, 7 days a weel
Apr 1 – Sep 31, 8am – 8pm, Monday – Friday
10am – 2pm, Saturday
If you notice something on our documents or website that you think is prohibiting full accessibility to all people regardless of disability, please let us know. We thank you in advance for helping us make healthcare safe and accessible.
For further reading on how eternalHealth is committed to our varied and diverse communities, including our full language services list, you can find our Non-Discrimination Notice here.