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Member Resources - eternalHealth

eternalHealth's Extra Benefits

Access your comprehensive eternalHealth benefits and services

OTC Benefits Icon

Over-The-Counter & Healthy Grocery Allowance

Access quarterly allowance for OTC items and eligible healthy groceries via Mastercard® Prepaid Flex Card. Purchase vitamins, pain relievers, first-aid supplies, cold medicines, and eligible healthy food items. Your allowance renews every three months - unused amounts don't roll over, so be sure to use your full benefit.

Portal: eternalHealth.NationsBenefits.com

Support: 1-800-680-4568 (TTY 711)

In-Home Assistance Icon

In-Home Assistance

Get up to 60 hours of annual in-home support for cleaning, tech support, or companionship. Services include light housekeeping, laundry, meal preparation, technology setup assistance, and friendly visits. Our screened and trained companions can help make daily tasks easier and provide social connection right in your home.

Call: 1 (855) 485-8835 (TTY 711)

Dental Benefits Icon

Dental Coverage

Use your annual dental allowance at any dentist with no procedure restrictions. Coverage includes preventive care, cleanings, fillings, crowns, dentures, and more. No referrals needed - simply present your eternalPlus Benefits Card at your preferred dental office. Track your remaining allowance easily through the member portal.

Transportation Benefits Icon

Free Transportation

Access free rides to medical appointments, dental visits, and pharmacies. Book rides up to 30 days in advance or as needed. Options include sedan services, wheelchair-accessible vehicles, and non-emergency ambulance transport. All drivers are screened and trained to assist members with mobility needs.

Schedule: 1 (888) 617-0350 (TTY 711)

Fitness Benefits Icon

Fitness with One Pass

Access thousands of gyms nationwide, including premium fitness centers and boutique studios. Enjoy live and on-demand workout classes, personal training sessions, and brain training exercises. Participate in social activities and wellness programs designed for seniors. No long-term contracts required.

Vision Benefits Icon

Vision Benefits

Comprehensive vision coverage including $0 routine eye exams and $200 annual allowance for frames, lenses, or contacts. Additional coverage for diabetic retinopathy screenings, glaucoma tests, and cataract surgery. Choose from thousands of frame styles at participating providers, including popular designer brands.

Call: (866) 800-5457

Visit: eyemedvisioncare.com

Hearing Services Icon

Hearing Services

Comprehensive hearing care including $0 routine exams, hearing aid evaluations, and fittings. Choose from a wide selection of hearing aids starting at $595 per ear, including nearly invisible models with advanced features like smartphone connectivity and rechargeable batteries. Includes 3-year warranty and free adjustments.

PERS Benefits Icon

Personal Emergency Response (PERS)

Stay safe with our advanced wearable device featuring automated fall detection, GPS location tracking, and 24/7 emergency response. Water-resistant design with long-lasting battery. No landline required - works anywhere with cellular coverage. Includes base station with two-way communication capabilities.

Contact: 1 (800) 680-4568 (TTY 711)

Digital PT Benefits Icon

Digital Physical Therapy

Access personalized exercise programs through Kaia Health's innovative app. Features AI-powered motion tracking for real-time form correction, guided pain management techniques, and virtual sessions with licensed physical therapists. Programs available for back pain, joint health, balance improvement, and fall prevention.

Medical Expense Benefits Icon

Medical Expense Wallet

Flexible allowance to help cover healthcare costs including copays, lab work, X-rays, physical therapy, and mental health services. Available exclusively for Forever HMO & Horizon HMO plan members. Funds are loaded directly to your eternalPlus Benefits Card and can be used immediately at time of service.

Portal: eternalHealth.NationsBenefits.com

Support: 1-800-680-4568 (TTY 711)

Fitness Flex Benefits Icon

Fitness Flex Wallet

Customize your fitness journey with funds for golf green fees, pickleball court time, tennis facilities, ski passes, exercise equipment, and fitness trackers. Available for Freedom PPO (MA) & Valor Give Back HMO-POS (AZ) members. Track your spending and find participating facilities through the benefits portal.

Portal: eternalHealth.NationsBenefits.com

Support: 1-800-680-4568 (TTY 711)

Newsletter Icon

Member Newsletters

Browse current and past issues of eternalHealth's quarterly member newsletter for health tips, guidance on how to maximize your eternalHealth Medicare Advantage Plan, and more!

Member Guide Icon

2025 Member Guide

Review your 2025 eternalHealth Benefits guide to make the most of your Medicare Advantage plan. This comprehensive resource is designed to help you navigate all the benefits and services available to you as an eternalHealth member.

*The benefits mentioned are part of a special supplemental program for the chronically ill. Qualifying conditions include Cardiovascular disorders, diabetes, chronic and disabling mental health conditions, cancer, and ESRD. Having a listed condition does not guarantee coverage, as benefits are specifically for members who meet the criteria for "chronically ill enrollee" status.

Page Last Updated On: January 10, 2025
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Tom Cunniffe

Tom Cunniffe

Director of Operations 

Tom Cunniffe comes to eternalHealth with over 20 years of healthcare operations’ experience, having held leadership positions in Call Center, Enrollment, Credentialing, UAT and Reimbursement teams. Tom has worked with Medicaid, Commercial and Medicare lines of business and has consistently built teams who are metrics driven with proven successful outcomes. Making sure our business strives for an efficient, best-in-class customer experience is at the center of Tom’s philosophy.

Tom has a bachelor’s degree from Fordham University and a master’s in business administration from University of Massachusetts at Amherst.

Tom Lawless

Tom Lawless

Chief Financial Officer

Tom Lawless has spent the past 20+ years building, sustaining, and growing new healthcare-related programs that balance fiscal responsibility & prudence with creativity & innovation, focusing on models of care that are novel, person-centered, and improve the social welfare of those who are served. He is very excited to continue doing so in his role as the Chief Financial Officer of eternalHealth.

Tom comes to eternalHealth from a not-for-profit, member-centric, health insurance cooperative. He helped the company continuously strive toward its dual goals of thriving financially, while keeping members at the very epicenter of its mission and service model. While there, Tom also spearheaded the creation of a brand new private, charitable foundation, which will be meaningfully giving back to those in need in the surrounding communities for years to come. Previously, Tom worked in the finance department of a successful hospice that provided high-quality care to persons experiencing their unique and poignant end-of-life journeys, assuring that the appropriate financing was always available. Tom’s career began as a civil servant in the Wisconsin Medicaid program, where he helped to create a program that expanded the institutional entitlement to care into home and community-based settings. Starting with only a blueprint in hand, the program now serves more than 57,000 frail elders and disabled adults and is considered a national model. Growing into a senior leadership role, Tom was a key architect of an innovative financing model, through which the public and private sectors successfully collaborated to better the lives of persons in great need.

Tom holds undergraduate and graduate degrees from the University of Chicago, with additional graduate work in economics completed at the University Wisconsin-Madison.

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