2027 Member Welcome Kits

Massachusetts Medicare Advantage plans

Find your plan below to view or download your 2027 Member Welcome Kit. Each kit explains how to get started with your plan, use your member ID card, and get the most from your benefits.

3 plansServing Suffolk, Bristol, Middlesex, Worcester, Norfolk, and Plymouth Counties, MA
Cover of the eternalHealth Forever 2027 Member Welcome Kit

eternalHealth Forever

HMO

Service area: Bristol, Middlesex, Norfolk, Plymouth, Suffolk and Worcester Counties

Cover of the eternalHealth Freedom 2027 Member Welcome Kit

eternalHealth Freedom

PPO

Service area: Bristol, Middlesex, Norfolk, Plymouth, Suffolk and Worcester Counties

Cover of the eternalHealth Give Back 2027 Member Welcome Kit

eternalHealth Give Back

PPO

Service area: Bristol, Middlesex, Norfolk, Plymouth, Suffolk and Worcester Counties

Not sure which kit is yours? Check the plan name on your member ID card, or call eternalHealth Member Services at the number below.

Member Services 1-800-680-4568 TTY 711
Our Hours
October 1st – March 31st
8am – 8pm local time | 7 Days a Week
April 1st – September 30th
8am – 8pm local time | Monday – Friday
Page Last Updated On: October 14, 2026
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Tida Garcia

Tida Garcia

Vice President of Contracting and Network Operations

Tida Garcia is Vice President of Network Operations for eternalHealth, where she oversees provider network operations including management of provider relationships and network performance. Tida brings extensive experience in provider claims, network adequacy strategy, and Medicare Advantage operations, along with deep expertise in delegated oversight.  She has led delegated oversight for large carriers including monitoring and performance management of delegated providers and entities, ensuring regulatory compliance operational integrity, and strong network performance.  Tida partners cross-functionally to support a scalable, high-quality care delivery model.   

Chris Bellamy

Chief Financial Officer

Coming Soon!

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