Start a career you'll love with eternalHealth!

eternalHealth – Your Forever Partner in Healthcare and Beyond

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Sales Representative with eternalHealth you will have a hand in creating a marketing and sales strategy that effectively communicates our mission, values and differentiated product. Working with external vendors such as graphic designers, call centers, and brokers you will have multiple external-facing opportunities to build relationships and build a robust, local and sustainable marketing strategy.

We provide a unique opportunity to be a part of a health plan in its beginning stages. By taking advantage of this rare opportunity, you will be able to gain insight into all the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and being passionate about sustainable change.

Responsibilities:

• Participate in the customer acquisition journey by developing strategies to market, nurturing leads, and ultimately increasing membership and retention.
• Work with the Marketing Team to create and implement targeted marketing strategies including advertisements, member events, promotional cycles, and product placement.
• Use data to produce actionable insights to further refine and pivot our marketing and sales strategies.
• Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.
• Develop an understanding of the business across workstreams to be a fully flexible team player.
• Outreach specifically within targeted Massachusetts communities to promote brand awareness and local member engagement.
• Other duties as assigned.

Requirements:

• Bachelor’s degree in relevant field of study (e.g., Business Administration, Marketing, Sales, Communications, Public Relations etc.)
• Must have insurance brokers license valid in Massachusetts.
• Strong technical skills, including with Microsoft Suite (Excel, PowerPoint, Project, etc.) and other design tools, such as Photoshop, Lightroom, Illustrator.
• Excellent written and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Flexible and able to ramp-up quickly on different projects to support the team as needed in a fast-paced start-up environment.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.

Preferred:

• Experience in marketing and sales, and/or in start-ups, tech, healthcare or insurance is a plus.
• Experience with healthcare operations is a plus.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process, please contact us separately, email HR@eternalhealth.com with the email subject “Reasonable Accommodations – Applicant Name Here”.

eternalHealth – The Next Generation of Medicare Advantage

eternalHealth is a brand-new tech enabled start-up in Boston! A consumer-centric Medicare Advantage plan based in Boston, MA, we are committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Senior Accountant with eternalHealth you will report directly to the Controller and have a hand in the financial and accounting processes of a start-up health plan. Working across various workstreams including compliance, strategy, finance, and handling the reconciliation of eternalHealth accounts, posting to and closing of the General Ledger. Additionally, you will be involved in assisting with our annual external audit. As a Senior Accountant, you will also be working very closely alongside external vendors.

We provide a unique opportunity to be a part of a health plan in its beginning stages. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

· Oversee the full cycle of payroll functions that are executed by an external vendor

· Responsible for employee’s paycheck discrepancies, resolve any payroll taxes notices receive from government agencies.

· Assist in payroll reporting and ad hoc reporting as needed

· Reconcile and tie out payroll/tax expenses to the ledger balance on a quarterly basis

· Schedule regular meetings with payroll vendor representatives to discuss issues and opportunities.

· Credit card reconciliation and allocation.

· P2P reconciliation.

· Assist the CFO/Controller on a wide range of complex corporate accounting and financial reporting and other transactions

· Ensure financial statements, general ledgers and subsidiary accounts for multiple entities are prepared in accordance with accounting standards

· Analyze weekly claims process from TPA and resolve any discrepancies or exceptions

· Collaborate with TPA to resolve any claims issues, including scheduling productive meetings and managing open items

· Ability to follow through with all exceptions and provide updates at team meetings

· Record journal entries, reconcile bank statements, assure approval is obtained before disbursement of funds

· Reconcile monthly balance sheet accounts and significant P/L accounts by entities

· Assure intercompany transactions, reconciliation, and settlements are accurately reflected in the ledger between subsidiaries

· Assist in the actual vs budget variance analysis by department and provide narrative for variance analysis

· Prepare financial information to support the external financial statement audit requests

· Prepare financial information to support the state examiner requests timely and accurately

· Work toward constant process improvement including automation, integration, process improvement, and reporting

· Coach and mentor the Accounts Payable Specialist on the day-to-day functions

· Able to utilize Solver Analytics Tool to build custom reports

· Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards

· Develop an understanding of the business across workstreams

· Other duties as assigned.

Requirements:

· Bachelor’s degree in accounting.

· 4+ years of accounting experience, (CPA preferred).

· Experience in health insurance/Managed Care preferred.

· Excellent written and communication skills.

· Results-oriented, strategic, and continuously striving for improvement, possessing a high degree of analytical ability and problem-solving skills.

· Flexible and able to ramp-up quickly on different projects to support the team as needed in a fast-paced start-up environment.

· Ability to perform job functions while maintaining compliance with all State and Federal regulations.

· Great multitasking skills, strong attention to detail, great organizational skills, teamwork and a sense of personal responsibility, self-motivated, and financially, quality, and service oriented.

· Knowledge of Statutory Accounting Principle and understanding of accounting concept

Preferred:

· Experience in the use of Microsoft Dynamics 365 accounting system is a plus.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodation during the application process (which may include a job-related assessment) please contact us separately at HR@eternalHealth.com

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Population Health Coordinator with eternalHealth you will be a core member at eternalHealth – whose responsibilities will include supporting all activities in the Population Health Department. This position will work towards meeting financial and operational performance goals and standards.

We provide a unique opportunity to be a part of a health plan in its beginning stages, and you will have insight into all the operations and expertise that is required to run a successful and sustainable plan as well as build the foundation for the sustainable growth that will be crucial to eternalHealth’s success. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• Support departmental activities related to quality metrics (STARs) including day to day management of related workplans
• Assist with inbound and outbound member engagement including/not limited to scheduling appointments, documentation, information about care gaps, and information sharing
• Assist with oversight of clinical subcontractors
• Assist with management of pharmacy benefits
• Assist with collaboration efforts with eternalHealth’s Third Party Administrator (TPA)
• Interact regularly with Population Health leadership and staff to develop and execute upon eternalHealth’s overall company direction and goals, including KPls related to cost, quality, operations, and outcomes of member care.
• Work with a high performing team of clinical and non-clinical professionals that will deliver exceptional care while meeting quality and delivery targets.
• Follow eternalHealth’s strategic goals related to population health management and quality improvement, including developing and implementing analytics and project planning for quality measures.
• Must understand and maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
• Comply with all guidelines established by the Centers for Medicare and Medicaid (CMS) and Massachusetts Department of Insurance (DOI) and guidelines set forth by other regulatory agencies, where applicable, and defined in eternalHealth policies.
• Other duties and responsibilities as

Requirements:

• Associate or Bachelor’s degree in nursing or social work
• Master’s degree in business administration, healthcare administration, related field, a plus. Or applicable experience in a clinical or managed care environment.
• Experience in program management and/or design or implementation
• Experience coordinating with cross-functional teams and/or external partners/stakeholders.
• Have knowledge around industry best practices and regulatory compliant reporting,
• Interpersonal skills with the ability to work in a fast-paced environment and health plan as an independent contributor with little supervision or as an active team member depending on the situation and needs.
• Strong technical skills, including with Microsoft Suite (Excel, PowerPoint, Project, etc.) and other collaborative tools.
• Ability to work on-site full-time at eternalHealth’s downtown Boston
• Excellent written and communication
• Creative, strategic, and continuously striving for
• Flexible and able to ramp-up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.
• Bilingual, fluent in Spanish a plus

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email HR@eternalhealth.com with the email subject “Reasonable Accommodations -Applicant Name Here”.

eternalHealth – The Next Generation of Medicare Advantage

Healthcare is confusing, but it doesn’t need to be. eternalHealth is a consumer-centric, Medicare Advantage Health Plan. We are committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Provider Engagement Representative with eternalHealth you will be supporting the end-to-end process of building and maintaining a high-quality provider network. This includes supporting ongoing growth, resolving provider issues as assigned and the day-to-day management of our provider network. A high performing provider network is a critical component of our success, and our relationships with our providers are rooted in trust and

transparency. In this important and valued role, you will gain insight into multiple areas of network management, from recruitment strategy to special projects to collaborating with our providers on performance improvement initiatives. This external facing role will provide the opportunity to fully understand and communicate eternalHealth’s value proposition to our provider partners. This role will report directly to the VP of Network

We provide a unique opportunity to be a part of a health plan in its beginning stages. By taking advantage of this rare opportunity, you will have insight into the operations and expertise that is required to run a successful and sustainable plan. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

· Accountable for the development and enhancement of network relationships through onboarding, business interactions, and outreach.

· Resolve network issues in a timely and effective manner.

· Collaborate with relevant stakeholders to deliver education, training, and information on eternalHealth products and strategy.

· Oversight and accountability of all provider data management functionality to include roster management, data validation and management, special projects, and gap/expansion strategy.

· Communicate our brand, values, and differentiators effectively and accurately.

· Maintain strict privacy and confidentiality in accordance with eternalHealth’s security standards.

· Oversight and monitoring of all communication received through the provider relations email box; responding timely, accurately, and efficiently.

· Serve as a communication link between providers and eternalHealth as the main point of contact for assigned provider groups.

· Respond to and resolve provider issues in an efficient manner.

· Conduct regular joint operating committee (JOC) meetings, at minimum quarterly, with strategic provider partners.

· All others maintain regular phone and/or video conference check-ins with providers within the assigned territories.Support the sales and marketing teams by assisting in the sourcing and coordination of member support events and distribution of material.

· Lead contract negotiations as assigned.

· Assist with provider credentialing needs.

· Lead special network projects as assigned.

· Assist with the onboarding of new employees.

· Proactively elicit provider feedback to help enhance their overall Plan experience.

· Continuously work to understand the market and provider needs to improve the overall strategic plan.

· Additional duties as assigned.

Requirements:

· Bachelor’s degree in relevant field of study (e.g. Business administration, Data Analytics, Healthcare Operations / Administration) or equivalent work experience.

· Minimum 4-5 years of experience in managed healthcare, health plan network contracting, and provider relations experience required.

· Strong technical skills, including Microsoft Suite and other collaborative tools.

· Effectively communicate needs, process improvements, and wins with your network team and C-Suite officers.

· Excellent written, negotiation, and communication skills.

· Creative, strategic, and continuously striving for improvement.

· Ability to present information to audiences of various skill levels.

· Flexible and able to ramp up quickly on different projects in order to support the team as needed in a fast-paced start-up environment.

· Strong organization skills to sift through large amounts of data to gain insight on members and markets.

· Current driver’s license and reliable transportation.

Preferred:

· Experience in client-facing negotiating roles, and/or in start-ups, tech, healthcare, or insurance is a plus.

· Experience with healthcare operations is a plus.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately at HR@eternalHealth.com