eH Empower App

eH Empower App

Your eternalHealth plan, right in your pocket. Manage your benefits, find providers, and access your ID card anytime, anywhere.

Download on theApp Store
GET IT ONGoogle Play

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eH Empower App screenshot

Everything you need,
right at your fingertips

The eH Empower App makes managing your Medicare Advantage plan easier than ever. No paperwork, no hassle.

What You Can Do

View Your ID Card

Access your digital member ID card instantly and add it to Apple Wallet.

Find In-Network Providers

Search for doctors by name, specialty, or location with advanced filters.

Claims & Payment History

View full claims history, payment details, and EOP documents.

Plan Information

Browse your plan documents, including your Summary of Benefits, Welcome Kit, and FAQs.

Manage Your PCP

View and change your Primary Care Physician directly from the app.

Explore Your Benefits

Quickly access portals for benefits like OptumRX and NationsBenefits.

Get started in minutes

Download the eH Empower app for free. Available on iPhone and Android.

Download on theApp Store
GET IT ONGoogle Play

Page Last Updated On: May 4, 2026
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Tida Garcia

Tida Garcia

Vice President of Contracting and Network Operations

Tida Garcia is Vice President of Network Operations for eternalHealth, where she oversees provider network operations including management of provider relationships and network performance. Tida brings extensive experience in provider claims, network adequacy strategy, and Medicare Advantage operations, along with deep expertise in delegated oversight.  She has led delegated oversight for large carriers including monitoring and performance management of delegated providers and entities, ensuring regulatory compliance operational integrity, and strong network performance.  Tida partners cross-functionally to support a scalable, high-quality care delivery model.   

Tom Lawless

Tom Lawless

Chief Financial Officer

Tom Lawless has spent the past 20+ years building, sustaining, and growing new healthcare-related programs that balance fiscal responsibility & prudence with creativity & innovation, focusing on models of care that are novel, person-centered, and improve the social welfare of those who are served. He is very excited to continue doing so in his role as the Chief Financial Officer of eternalHealth.

Tom comes to eternalHealth from a not-for-profit, member-centric, health insurance cooperative. He helped the company continuously strive toward its dual goals of thriving financially, while keeping members at the very epicenter of its mission and service model. While there, Tom also spearheaded the creation of a brand new private, charitable foundation, which will be meaningfully giving back to those in need in the surrounding communities for years to come. Previously, Tom worked in the finance department of a successful hospice that provided high-quality care to persons experiencing their unique and poignant end-of-life journeys, assuring that the appropriate financing was always available. Tom’s career began as a civil servant in the Wisconsin Medicaid program, where he helped to create a program that expanded the institutional entitlement to care into home and community-based settings. Starting with only a blueprint in hand, the program now serves more than 57,000 frail elders and disabled adults and is considered a national model. Growing into a senior leadership role, Tom was a key architect of an innovative financing model, through which the public and private sectors successfully collaborated to better the lives of persons in great need.

Tom holds undergraduate and graduate degrees from the University of Chicago, with additional graduate work in economics completed at the University Wisconsin-Madison.

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