Your Additional Benefits
Explore the valuable extras that come with your eternalHealth Medicare Advantage plan and make sure you are getting everything you deserve!
Choose Your Location
Explore the extra benefits your state offers
Member Welcome Kit
Start your eternalHealth journey with confidence using our comprehensive Member Welcome Kit. This essential resource includes everything you need to understand and maximize your benefits, from your member ID card to detailed benefit summaries and step-by-step guides for accessing care. Your Welcome Kit provides clear instructions on how to find doctors, schedule appointments, use your eternalPlus Benefits Card, and access all the supplemental benefits available to you. Keep this kit handy as your go-to reference for navigating your healthcare coverage and making the most of your membership throughout the year.
2025 Welcome Kit: Download 2025 Kit
2026 Welcome Kit: Download 2026 Kit
Over-The-Counter & Healthy Grocery* Allowance
Every three months, we’ll load your eternalPlus Benefits card with OTC funds for medicine cabinet essentials like bandages, pain relievers, cold remedies, vitamins, sunscreen, and dental care products, plus additional healthy grocery benefit funds if you qualify. This combined allowance lets you shop for both over-the-counter health items and nutritious foods like fresh produce and lean meats, making it easy and affordable to invest in your complete health and wellness journey through both medical supplies and better nutrition.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568 (TTY 711)
In-Home Assistance
Life is better with a little help from a friend, which is why eternalHealth has partnered with Papa to bring you a companion that brightens your day. As an eternalHealth member, you may receive up to 60 hours annually with a friendly, background-checked pal for in-home support and companionship. Your Papa pal can serve as a board game buddy or walking partner, help with light household tasks like dusting and folding clothes, provide tech support for computers or smartphones, run errands such as grocery shopping or rides to appointments, and assist with meal preparation. This personalized service connects you with caring individuals who lend a helping hand exactly when you need it most, enhancing your independence and quality of life.
Call: 1-855-485-8835 (TTY 711)
Dental Coverage
Your eternalHealth plan includes a generous annual dental allowance that gives you the freedom to visit any dentist in the United States without worrying about network restrictions – simply use your eternalPlus Benefits Card for easy payment. The allowance amount varies by plan and covers both preventive care like cleanings and comprehensive treatments, ensuring all your oral health needs are met throughout the year. With this flexible dental coverage, you’re investing in more than just your teeth – you’re supporting your overall well-being, since a healthy smile contributes to your total health and quality of life.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568
Free Transportation
Never let transportation be a barrier to your healthcare again – with your eternalHealth plan, getting to medical appointments, dental visits, and the pharmacy is as easy as buckling up. Your transportation benefit offers flexible pre-scheduled or on-demand rides through a diverse fleet including Uber and Lyft rideshares, non-emergency EMT vehicles, or wheelchair-accessible vans. You’ll enjoy peace of mind with SafeRide’s real-time text and voice alerts during travel, ensuring you never miss important healthcare appointments due to transportation challenges.
Schedule: 1-888-617-0350 (TTY 711)
Fitness with One Pass
Revolutionize your fitness routine with One Pass – a comprehensive wellness benefit included at no extra cost with your eternalHealth membership that’s your key to a healthier, more active lifestyle. One Pass provides nationwide access to thousands of gyms and fitness studios including YMCA, Planet Fitness, LifeTime, and Club Pilates, plus over 28,000 live and on-demand fitness videos with complimentary at-home fitness kits for those who prefer exercising at home. Beyond physical fitness, you’ll also access an innovative online brain training platform to sharpen your mind and stay motivated through group classes, local clubs, and social events that help you make new connections. Work out when you want, where you want, and how you want – all included in your membership!
Vision Benefits
eternalHealth has partnered with EyeMed to provide comprehensive vision care that keeps your sight sharp and your style fresh. Your key benefits include a $0 copay annual eye exam and a generous $200 allowance for frames, lenses, lens options, or contact lenses to meet your vision needs. After using your funded benefit, you’ll continue saving with 20% off the remaining balance on frames and lenses, plus 15% off conventional contact lenses, making quality vision care both accessible and affordable throughout the year.
Call: 866-800-5457
Visit: eyemedvisioncare.com
Hearing Services
eternalHealth has partnered with Nations Hearing to provide comprehensive hearing care that keeps you connected to life’s precious sounds, because hearing changes can be gradual and easily overlooked. Whether you’re experiencing difficulty understanding conversations in noisy environments, asking people to repeat themselves, or hearing ringing in your ears, Nations Hearing offers flexible screening options including convenient virtual screenings from home or in-depth evaluations at network clinics. You’ll access discounted hearing aids from leading brands starting at just $595 per device (an average savings of 66% off), plus enjoy $0 routine hearing exams, a risk-free 60-day trial period, personalized coaching, and on-demand virtual visits. Your comprehensive care continues with ongoing support including 1-year follow-up care, 2-year battery support, and a 3-year warranty to ensure you stay connected to what matters most.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568
Personal Emergency Response (PERS)
eternalHealth has partnered with Connect America to offer you a Personal Emergency Response System (PERS) at no additional cost, ensuring your safety and security 24/7 whether you’re at home or on the go. This mobile service features a lightweight, discreet wearable device with advanced fall detection and GPS location technology, plus two-way communication with a Concierge Call Center for immediate assistance when needed. The Connect Notify mobile app keeps you and your caregivers informed and connected, supporting your independence while ensuring help is always within reach whenever you need it most.
Contact: 1-800-680-4568 (TTY 711)
*Availability may vary by plan. Confirm with your plan details.
Digital Physical Therapy
Kaia Health is a user-friendly digital therapy app designed for older adults that offers personalized care to manage pain, improve balance, and prevent falls right from your smartphone or tablet. The app provides customized exercises with real-time feedback, relaxation techniques, educational content, and one-on-one support from health coaches and physical therapists, making it suitable for all ages and abilities. As an eternalHealth member, you can access Kaia’s tailored programs anytime, anywhere, removing common barriers to care and ensuring quality, personalized health support is always at your fingertips.
Start: startkaia.com/eternalHealth
Medical Expense Wallet
We know that cost can be a barrier to accessing care, so we’re introducing a new benefit exclusively for eternalHealth Forever HMO members that helps cover specific healthcare services by providing you with an allowance loaded directly onto your eternalPlus Benefits Card. These funds can be used to help cover copays and cost sharing for a wide range of important health services including labs and X-rays, cardiac and pulmonary rehabilitation, mental health support, physical therapy, and more. It’s our way of ensuring that cost doesn’t stand in the way of your wellness, because taking care of yourself is an investment, and we’re here to help you make it with convenient, accessible funding right at your fingertips.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568 (TTY 711)
Fitness Flex Wallet
Retirement should be your time to thrive, and eternalHealth Freedom PPO is here to fuel your active lifestyle with more than just basic gym memberships! Your eternalHealth Fitness Wallet provides funds to indulge in a variety of activities and cover costs including golf green fees, pickleball and tennis court fees, fitness class fees, ski or snowboard lift passes, fitness equipment, and fitness wearables. With eternalHealth supporting your passion for staying active, your golden years can be your most active and enjoyable yet, giving you the freedom to pursue the activities that bring you joy and keep you healthy.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568 (TTY 711)
You Spoke, We Delivered – FAQ
Get answers to the most frequently asked questions from our recent member survey. Find clear information about accessing your benefits, using our website, understanding your coverage, and getting the most from your eternalHealth membership. Based on your feedback, we’ve improved our services and want to ensure you have the information you need.
View FAQ: Download FAQ Document
Questions: 1-800-680-4568 (TTY 711)
Member Welcome Kit
Start your eternalHealth journey with confidence using our comprehensive Member Welcome Kit. This essential resource includes everything you need to understand and maximize your benefits, from your member ID card to detailed benefit summaries and step-by-step guides for accessing care. Your Welcome Kit provides clear instructions on how to find doctors, schedule appointments, use your eternalPlus Benefits Card, and access all the supplemental benefits available to you. Keep this kit handy as your go-to reference for navigating your healthcare coverage and making the most of your membership throughout the year.
2025 Welcome Kit: Download 2025 Kit
2026 Welcome Kit: Download 2026 Kit
Over-The-Counter & Healthy Grocery* Allowance
Every three months, we’ll load your eternalPlus Benefits card with OTC funds for medicine cabinet essentials like bandages, pain relievers, cold remedies, vitamins, sunscreen, and dental care products, plus additional healthy grocery benefit funds if you qualify. This combined allowance lets you shop for both over-the-counter health items and nutritious foods like fresh produce and lean meats, making it easy and affordable to invest in your complete health and wellness journey through both medical supplies and better nutrition.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568 (TTY 711)
In-Home Assistance
Life is better with a little help from a friend, which is why eternalHealth has partnered with Papa to bring you a companion that brightens your day. As an eternalHealth member, you may receive up to 60 hours annually with a friendly, background-checked pal for in-home support and companionship. Your Papa pal can serve as a board game buddy or walking partner, help with light household tasks like dusting and folding clothes, provide tech support for computers or smartphones, run errands such as grocery shopping or rides to appointments, and assist with meal preparation. This personalized service connects you with caring individuals who lend a helping hand exactly when you need it most, enhancing your independence and quality of life.
Call: 1-855-485-8835 (TTY 711)
Dental Coverage
Your eternalHealth plan includes a generous annual dental allowance that gives you the freedom to visit any dentist in the United States without worrying about network restrictions – simply use your eternalPlus Benefits Card for easy payment. The allowance amount varies by plan and covers both preventive care like cleanings and comprehensive treatments, ensuring all your oral health needs are met throughout the year. With this flexible dental coverage, you’re investing in more than just your teeth – you’re supporting your overall well-being, since a healthy smile contributes to your total health and quality of life.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568
Free Transportation
Never let transportation be a barrier to your healthcare again – with your eternalHealth plan, getting to medical appointments, dental visits, and the pharmacy is as easy as buckling up. Your transportation benefit offers flexible pre-scheduled or on-demand rides through a diverse fleet including Uber and Lyft rideshares, non-emergency EMT vehicles, or wheelchair-accessible vans. You’ll enjoy peace of mind with SafeRide’s real-time text and voice alerts during travel, ensuring you never miss important healthcare appointments due to transportation challenges.
Schedule: 1-888-617-0350 (TTY 711)
Fitness with One Pass
Revolutionize your fitness routine with One Pass – a comprehensive wellness benefit included at no extra cost with your eternalHealth membership that’s your key to a healthier, more active lifestyle. One Pass provides nationwide access to thousands of gyms and fitness studios including YMCA, Planet Fitness, LifeTime, and Club Pilates, plus over 28,000 live and on-demand fitness videos with complimentary at-home fitness kits for those who prefer exercising at home. Beyond physical fitness, you’ll also access an innovative online brain training platform to sharpen your mind and stay motivated through group classes, local clubs, and social events that help you make new connections. Work out when you want, where you want, and how you want – all included in your membership!
Vision Benefits
eternalHealth has partnered with EyeMed to provide comprehensive vision care that keeps your sight sharp and your style fresh. Your key benefits include a $0 copay annual eye exam and a generous $200 allowance for frames, lenses, lens options, or contact lenses to meet your vision needs. After using your funded benefit, you’ll continue saving with 20% off the remaining balance on frames and lenses, plus 15% off conventional contact lenses, making quality vision care both accessible and affordable throughout the year.
Call: 866-800-5457
Visit: eyemedvisioncare.com
Hearing Services
eternalHealth has partnered with Nations Hearing to provide comprehensive hearing care that keeps you connected to life’s precious sounds, because hearing changes can be gradual and easily overlooked. Whether you’re experiencing difficulty understanding conversations in noisy environments, asking people to repeat themselves, or hearing ringing in your ears, Nations Hearing offers flexible screening options including convenient virtual screenings from home or in-depth evaluations at network clinics. You’ll access discounted hearing aids from leading brands starting at just $595 per device (an average savings of 66% off), plus enjoy $0 routine hearing exams, a risk-free 60-day trial period, personalized coaching, and on-demand virtual visits. Your comprehensive care continues with ongoing support including 1-year follow-up care, 2-year battery support, and a 3-year warranty to ensure you stay connected to what matters most.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568
Personal Emergency Response (PERS)
eternalHealth has partnered with Connect America to offer you a Personal Emergency Response System (PERS) at no additional cost, ensuring your safety and security 24/7 whether you’re at home or on the go. This mobile service features a lightweight, discreet wearable device with advanced fall detection and GPS location technology, plus two-way communication with a Concierge Call Center for immediate assistance when needed. The Connect Notify mobile app keeps you and your caregivers informed and connected, supporting your independence while ensuring help is always within reach whenever you need it most.
Contact: 1-800-680-4568 (TTY 711)
*Availability may vary by plan. Confirm with your plan details.
Digital Physical Therapy
Kaia Health is a user-friendly digital therapy app designed for older adults that offers personalized care to manage pain, improve balance, and prevent falls right from your smartphone or tablet. The app provides customized exercises with real-time feedback, relaxation techniques, educational content, and one-on-one support from health coaches and physical therapists, making it suitable for all ages and abilities. As an eternalHealth member, you can access Kaia’s tailored programs anytime, anywhere, removing common barriers to care and ensuring quality, personalized health support is always at your fingertips.
Start: startkaia.com/eternalHealth
Medical Expense Wallet
We know that cost can be a barrier to accessing care, so we’re introducing a new benefit exclusively for eternalHealth Forever HMO members that helps cover specific healthcare services by providing you with an allowance loaded directly onto your eternalPlus Benefits Card. These funds can be used to help cover copays and cost sharing for a wide range of important health services including labs and X-rays, cardiac and pulmonary rehabilitation, mental health support, physical therapy, and more. It’s our way of ensuring that cost doesn’t stand in the way of your wellness, because taking care of yourself is an investment, and we’re here to help you make it with convenient, accessible funding right at your fingertips.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568 (TTY 711)
Fitness Flex Wallet
Retirement should be your time to thrive, and eternalHealth Freedom PPO is here to fuel your active lifestyle with more than just basic gym memberships! Your eternalHealth Fitness Wallet provides funds to indulge in a variety of activities and cover costs including golf green fees, pickleball and tennis court fees, fitness class fees, ski or snowboard lift passes, fitness equipment, and fitness wearables. With eternalHealth supporting your passion for staying active, your golden years can be your most active and enjoyable yet, giving you the freedom to pursue the activities that bring you joy and keep you healthy.
Portal: eternalHealth.NationsBenefits.com
Support: 1-800-680-4568 (TTY 711)
You Spoke, We Delivered – FAQ
Get answers to the most frequently asked questions from our recent member survey. Find clear information about accessing your benefits, using our website, understanding your coverage, and getting the most from your eternalHealth membership. Based on your feedback, we’ve improved our services and want to ensure you have the information you need.
View FAQ: Download FAQ Document
Questions: 1-800-680-4568 (TTY 711)
