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Blog, Members

March Is Colon Cancer Awareness Month

Join us in spreading awareness, supporting prevention, and sharing resources throughout the month of March.

Jena Boyce
March 5, 2026

Blog, Members

Join Us At Our Member Appreciation Events

RSVP Today at www.eternalHealth.com/MemberEvents To An Event Near You! Join Us for an Exclusive Member Experience! We’ve designed an exciting morning focused on empowering you to get the most out of your Medicare Advantage plan and elevating your healthcare journey.…

Jena Boyce
February 9, 2026

Blog, Members

Check Your Mailbox For Your 2026 Member ID Card!

Member ID cards have started being shipped to homes. If you have not received your Member ID card by January 1st, 2026, please reach out to member services so we can assist you! Member Services:1-800-680-4568 (TTY 711) Our Hours:October 1st –…

Jena Boyce
December 9, 2025

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eternalHealth Member Services
1-800-680-4568 (TTY 711)

October 1st – March 31st: 8am – 8pm local time | 7 Days a Week

April 1st – September 30th: 8am – 8pm local time| Monday – Friday

31 Saint James Ave.
Suite 950
Boston, MA 02116

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eternalHealth is a proud partner of the Red Sox — Official Partners of the Boston Red Sox

DISCLAIMER

This information is not a complete description of benefits. Call +1 (800) 831-0735 (TTY 711) for more information. Plan performance Medicare Star Ratings are assessed each year and may change from one year to the next. Benefits, premiums, and/or copayments/coinsurance may change on January 1st of each year. The formulary, provider network, and/or pharmacy network may change at any time and you will receive notice when necessary.

eternalHealth is an HMO plan with a Medicare Contract for HMO, HMO-POS and PPO offerings. Enrollment in eternalHealth depends on contract renewal.

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Page Last Updated On: December 9, 2025

Tida Garcia

Vice President of Contracting and Network Operations

Tida Garcia is Vice President of Network Operations for eternalHealth, where she oversees provider network operations including management of provider relationships and network performance. Tida brings extensive experience in provider claims, network adequacy strategy, and Medicare Advantage operations, along with deep expertise in delegated oversight. She has led delegated oversight for large carriers including monitoring and performance management of delegated providers and entities, ensuring regulatory compliance operational integrity, and strong network performance. Tida partners cross-functionally to support a scalable, high-quality care delivery model.

Tom Lawless

Chief Financial Officer

Tom Lawless has spent the past 20+ years building, sustaining, and growing new healthcare-related programs that balance fiscal responsibility & prudence with creativity & innovation, focusing on models of care that are novel, person-centered, and improve the social welfare of those who are served. He is very excited to continue doing so in his role as the Chief Financial Officer of eternalHealth.

Tom comes to eternalHealth from a not-for-profit, member-centric, health insurance cooperative. He helped the company continuously strive toward its dual goals of thriving financially, while keeping members at the very epicenter of its mission and service model. While there, Tom also spearheaded the creation of a brand new private, charitable foundation, which will be meaningfully giving back to those in need in the surrounding communities for years to come. Previously, Tom worked in the finance department of a successful hospice that provided high-quality care to persons experiencing their unique and poignant end-of-life journeys, assuring that the appropriate financing was always available. Tom’s career began as a civil servant in the Wisconsin Medicaid program, where he helped to create a program that expanded the institutional entitlement to care into home and community-based settings. Starting with only a blueprint in hand, the program now serves more than 57,000 frail elders and disabled adults and is considered a national model. Growing into a senior leadership role, Tom was a key architect of an innovative financing model, through which the public and private sectors successfully collaborated to better the lives of persons in great need.

Tom holds undergraduate and graduate degrees from the University of Chicago, with additional graduate work in economics completed at the University Wisconsin-Madison.